We’re excited to share the latest updates in Binti! This month’s release includes powerful new tools to support licensing workflows, improvements to the caregiver experience, and helpful terminology updates that bring more clarity to our platform. Refer to our full release notes for additional detail and screenshots where applicable.

✨ New Features

Licensing

• 🔍 Track Expired and Expiring Docs with the new Expiring Documents Report – This report helps workers easily identify expiring and expired documents for active families (Recruiting, Applying, In Renewal, Approved). This report will only display documents on applications that a worker has access to, ensuring clear and relevant oversight.

Licensing

•  📅 Custom key dates now appear on the "In Renewal Process" tab – Agencies can now view their unique licensing process milestones right from the Caregiver Applications Dashboard. These custom dates are also included in the In Renewal Process CSV export for seamless reporting.
• 🌐 A more seamless multilingual experience for caregivers – When caregivers click on a link from an automated email in a language other than English, the Caregiver Portal will now automatically display in that same language.

• 🤖 Clarified terminology around AI features and chatbot – To reduce confusion:

  • “Binti AI” now refers to our non-chat tools like transcription.
  • “Binti Blue” now refers exclusively to our support chatbot.

🔧 Fixes

Family Finding

• 📋 Contact Log now includes one-time connections – The Contact Log tab in the Family Finding Efforts report now pulls names from the “Others Contacted” field, allowing you to track one-time connections like schools or doctors.

Licensing

• 🚫 No more quiz completion blockers – We've fixed an issue where applicants were getting stuck after a quiz was waived or uploaded by a worker. Now, as long as the requirement is marked complete, the applicant can proceed, even without a quiz score.