Data security is a priority at Binti. We are excited to introduce a new way to help protect your data: Multi-factor authentication (MFA) at login for agency workers.

MFA helps protect user accounts from unauthorized access by requiring a unique code during the login process. This makes it more difficult for attackers to gain access to accounts, even if they have obtained a password. Binti can deliver unique codes to a work email address or cell phone. At this time, MFA is enabled agency-wide, meaning that all agency workers are required to use it once activated.

Please note that Binti continues to offer support for Single Sign-On (SSO). Due to the increased security that it provides, we prioritize enabling SSO over MFA when possible. SSO and MFA cannot be used simultaneously.

Learn more in our Help Center and contact your Customer Success Manager to enable this feature today!

Tracking placement outcomes is crucial. We have received valuable feedback regarding the situations you encounter on a daily basis when it comes to placing children. In response, we have revamped the process of ending a placement to capture three specific data points:

1. Where did the child move?
2. Who requested the change of placement?
3. Why was the change requested?

With the introduction of this new interface, we have expanded the list of options for why a placement is ending. This allows for a more comprehensive understanding of the circumstances surrounding the placement change. Additionally, we now offer the capability to keep a child within the "In Care" tab, regardless of their placement location. For instance, a child can be marked as "In Care" even while they are at a hospital. Lastly, we have enhanced the interface to provide a clearer and more intuitive way of recording these additional details.

By implementing these changes, we aim to improve the tracking and analysis of outcomes, enabling you to better support the children in your care.

We have released exciting updates to the Time to Approval report and the applicant sign-up process. We have also added the ability to change approval dates. You can see all of these changes live in the product. As always, if you have any questions about these updates, reach out to your Customer Success Manager or our friendly support team!

Time to Approval Report

We have made enhancements to the Time to Approval Report, making it easier to understand and more informative. There are now two graphs: a line graph and scatter graph. This makes visualizing your data easier. You can also download a CSV of your data which contains details of the time to approval by application ID.

Learn more in our Help Center

Collect Address During Sign-Up

During the self sign-up process, we now ask applicants to provide an address of residence. This is particularly helpful for agencies that assign families based on location. It also saves time by auto-filling the address field in all applicant documents.

Change Application Status Date

Sometimes an incorrect approval date is entered on an application. Previously, our Customer Support team needed to assist with fixing the date. Now, you can change the date easily from the Change Application Status page by clicking 'Update status date'.

Learn more in our Help Center

Families can now indicate placement preferences including gender, age range, and behavioral characteristics directly via the Caregiver Portal!

Our Caregiver Management platform automates the matching process by utilizing the preferences and characteristics of children and families. Agency workers can review and override child preferences that families enter. Our goal is to get excellent and up-to-date preference data into Binti, so that workers can make informed decisions during the search process.

Check out the Binti Homepage to see family preferences which need attention and visit the Placements dashboard to view, approve, or modify preferences.

We are so excited to announce that we've launched the ability to view the applicant experience as an agency worker. No more guessing where a family is in the licensing process!

Caregivers can get stuck for a number of reasons during the application process such as: confusion about a question, being unsure where to click, or missing a required field. As an agency worker, you can now see exactly what they see, allowing you to provide guidance on the next steps. This feature allows agency workers to mark supporting documents as not applicable and enter a passcode on behalf of applicants. All other parts of the applicant experience, including fillable forms, are unable to be modified.

Try it out today by navigating to the Applicant Data page for any family in Binti and selecting the "See Applicant View" button in the top right corner.

Learn more in our Help Center

We understand how critical it is to properly manage payments as a private agency. Our Payments Report saves time by reducing manual staff hours needed to calculate payments. You let us know there were a variety of reasons a payment rate may differ within a single reporting period. This includes scenarios like a modified level of care, a change in age, or new rates from public agencies.

Today, we've enhanced the ability for our report to track changes mid-report cycle. Now, when a payment rate changes, a separate line will be generated in the report. This makes it clear which days of placement should be billed at the previous rate and which should be billed at the new rate.

Check it out today by visiting the Payments Report under the Reports tab!

Centralizing placement communications into one system allows robust tracking of outreach efforts and reduces time to placement. Knowing this, one of our first priorities was developing a outreach platform to contact caregivers via email regarding the placement of a child. Today, we're releasing a serious upgrade!

Now, when conducting outreach to caregivers about a potential placement, you can send an SMS in addition to email. Making things even better, the email and SMS are both fully customizable! All communications continue to be automatically saved in the Call Log for the caregiver.

Check it out today by visiting the View Matching Families page and selecting 'Send Availability Message' for a family.

The Child Requirements page in our Caregiver Management module has been completely redesigned based on your feedback!

• Requirements are now automatically sorted across six tabs: All, Overdue, Due Next 30 Days, Due More Than 30 Days, Waived, and Completed. This keeps your dashboard looking much cleaner and easier to understand.
• We've added a search functionality for when you're looking for something specific.
• A new date filter lets you narrow down the range of requirements you're viewing.
• A 'Waive' button allows you to override requirements.

Try it out today by navigating to the Children/Youth Page and selecting Actions > Child Requirements for a child in care.

Tracking the status of household members is critical to ensuring the correct information is collected during initial application and renewal cycles. We've added the ability to track additional information about Other Adults in the home:

• Add specific move-in/move-out dates
• Indicate date of birth for adult household members
• A history of household members is maintained on the Applicant Data page.
• A new page during the Intake process collects information about Other Adults.

Check it out today when you use Intake Family or visit the Applicant Data page for a caregiver!

We now allow tags (aka a ‘label’) to be configured and assigned to families in Binti. Once tags are assigned, you are able to filter reports and dashboards. They also appear on the downloadable CSV. Tagging is designed to be a flexible way to group families. Below are some example use-cases that are possible with tagging:

• Filter dashboards and reports for families in specific offices or regions
• Filter dashboards and reports for families in specific programs (therapeutic, etc.)
• Filter dashboards and reports for families recruited through a specific channels or recruitment tactic

Once configured, tags can be added via the Intake Family and Edit Application pages.

Connect with your Customer Success Manager today to add tags for your agency! We will bulk assign tags to your existing families to help get you started.

Learn more in our Help Center